Unwanted Software Intrusions

I recently experienced the most intrusive attack of my web browser I’ve ever seen. IMMEDIATE ACTION REQUIRED

Warning page for this attack

I’m running the latest version of macOS with all the latest updates. I was on Facebook when this Tab opened. Once you hit Close: that window closes and a threatening message with a count down timer starts –

It can happen to anyone… Don’t fall for the threat!

The short message is do not install any software under threat.

If you are using an Apple product the actual chance of anything like this being successful doesn’t exist. Your browser can be “hijacked” with lots of ads and general slowness and beachballs as long as you are connected to the internet, but you will not be “infected” with viruses or trojans.

Call ‭(516) 962-2690 [first 5 minutes are always free].
Email support@macmind.online

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Diagnostic Tools

Apple provides applications that tell you just about everything needed to know what’s going on with your computer. I typically will use one, or all, at some point when dealing with computer problems.

The System Information Application is a great source of information about an Apple computer. you can find it in the Applications:Utilities folder (inside the Utilities Folder in the Applications folder).

The Activity Monitor Application (also in the Utilities folder: Keyboard Shortcut ⇧⌘U) is another tool provided with macOS to aid in understanding what is going on within a computer.

The Console Application (yes, also in the Utilities folder) provides access to the computers log files. Logs are records of activity for the various processes involved within the macOS. To get the most out of Console it should be run from within an Administrator account. While not the best practice, most Mac users are set up with Administrator accounts.

EtreCheck is a wonderful tool that makes diagnosing typical Mac Operating System issues as simple as can be. EtreCheck is available from the App Store or online at their own website.